VOLUME 16, NUMBER 4, 2002

Editorial
The Benton Harbour Plan
Michael Grahame Moore

Articles
Engagement, Excitement, Anxiety, and Fear: Learners' Experiences of Starting an Online Course
Dianne L. Conrad

The Influence of Learning Style Preferences on Student Success in Online Versus Face-to-Face Environments
Steven R. Aragon; Scott D. Johnson; Najmuddin Shaik

Technicians' Perceptions About Web-Based Courses: The University of Texas System Experience
Sutham Cheurprakobkit; Douglas F. Hale; James N. Olson

Interview
Speaking Personally With Betsy A. Zaborowski
Kay Shattuck

Book Review
Flexible Learning in a Digital World: Experiences and Expectations
Edited by Betty Collis and Jef Moonen
Bonnie Luterbach

Ackowledgements